Businesses thrives on customer relationship management. Many organizations have specialists in these roles to manage their ever-changing needs. As a service provider Datanetiix understands the importance of customer service. We will assist you in creating a CRM design that is user-friendly, which will allow your sales and customer service executives effortless customer communications.
Since the 2011 version, it is possible to store and manage documents within the context of Dynamics CRM records on a server that is running Microsoft SharePoint. This feature allows the use of advanced SharePoint framework for the content management infrastructure inside Dynamics CRM. With SharePoint integration, external users can view documents without having to access Dynamics CRM.
It unites all aspects of campaign marketing management. Microsoft Dynamics Marketing enables your marketing team a seamless flow, from planning to execution, leveraging the power of Excel and Power BI to measure campaigns across channels from start to finish, bringing your marketing vision to life. You can engage customers one-on-one across channels, build your sales pipeline, and review the impact of your marketing investments in real-time.
The sales module provides tools to successfully manage the sales process, access potential contacts in real time, and identify potential customers.
The service module allows management and monitoring services that are provided to the businesses clients, giving customer service representatives the tools to maintain a continuous system of support.
Datanetiix can help you implement the Microsoft Dynamics CRM efficiently to store, retrieve, edit and maintain your customers data effectively. Further with the latest cloud technology we can help you access the customer information on the go.
New Implementation, Upgrade and Failover or Disaster Recovery
We perform Gap-Fit Analysis, check Application, Customization and BI Aspect. We provide additional help with Advance Technology Integration, and Automation.
Our team of problem solvers can resolve your production issues, with tailor made mutually agreed upon SLA’s, which will assure continued support during your business and non-business hours. Our 24/7/365 support model will serve all your technical and functional issues thereby maintaining a smooth flow of your production systems.