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Dynamics 365 offers user subscription-based license on per User/Month basis. Users are classified into four types based on their role in the business process.
Full UsersUsers whose work requires use of the full feature of the business applications. They are equivalent to Power Users who manage all functionalities. |
Essentials | Administer all areas of application and delegate roles of Team Members. Basically, these are management user roles. |
---|---|---|
Premium | Get all access same as Essential users, additionally have access to Manufacturing and Service modules. | |
Additional UsersWho represent a large percentage of users in an organization who may consume data or reports from line of business systems, they perform light tasks like data entry and record updates but not require full user permissions? |
Team Members | |
Activity |
Application based and plan based are two types of licensing offered.
Plans provide various app functionality for users who would require multiple process areas.
Customer Engagement Plan |
Unified Operations Plan |
Dynamics 365 Plan |
|
---|---|---|---|
Finance and Operations | |||
Retail | |||
Talent | |||
Sales | |||
Customer Service | |||
Project Service Automation | |||
Field Service | |||
Marketing | |||
PowerApps | |||
Flow | |||
Power BI | * | * | * |
Dynamics 365 plan is the full package comprises of all features used in a large enterprise. It provides combined functionalities of Customer Engagement plan with Unified operations plan.
Apart from plans that offer you best suited package for a business, individual applications can also be bought to cater to a specific functionality.
Dynamics 365 for Marketing comes with pricing for 10000 contacts for a standalone and $750 if purchased with any other application.
Per User/Month
Application |
Customer Engagement Plan |
Unified Operations Plan |
Standalone Application |
---|---|---|---|
Sales Professional Enterprise |
$115 - - |
- |
- $65 $95 |
Customer Service Professional Enterprise |
$115
- |
- |
$95 $50 $95 |
Field Service | $115 | - | $95 |
Talent | - |
$40 HR user/month $8 Employee/month |
|
Retail | - | $190 | $170 |
Project Service Automation | $115 | - | $95 |
Marketing Pricing will change with no. of contacts |
- | - | $1500 /Month |
Devices used in the day to day operations like warehouse scanner, Call center and retail store systems can have a license. It is available for $75 per user/month.
Activity users are those who perform specific role in the business such as process shipment of goods, create or edit items in a stock process, production or process budgets. It will cost $50 per user/month.
$ Per User/Month
Full Users | Additional Users | |
---|---|---|
Essential | Premium | Team members |
$70 | $100 | $8 |
$ Per User/Month
Unified Operations Plan | Dynamics 365 Plan |
---|---|
Finance and Operations | Finance and Operations |
Retail | Retail |
Talent | Talent |
Customer Service | |
Field Service | |
Project Service Automation | |
$190 | $210 |
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