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Dynamics 365 Commerce

Dynamics 365 Commerce

Dynamics 365 Commerce

  • Built on the proven Dynamics 365 Retail capabilities.
  • Create brand loyalty through personalized customer engagement.
  • Increase revenue with improved employee productivity.
  • Optimize operations to scale back costs and drive supply chain efficiencies.
  • Ultimately deliver better business outcomes.

    • Dynamics 365 Retail unifies back-office, in-store, call centre, and digital experiences. This enables enterprises to:

  • Streamline the e-commerce business and scale supported needs across traditional and emerging channels.
  • Unify physical and digital channels to supply unmatched experiences across discovery, reviews, wish lists, and gift cards.
  • Personalize customer engagements, build loyalty, and meet (or exceed) customer expectations.
  • Enhance supply chain efficiencies, optimize operations, and deliver better business outcomes.

    • Shopping Experiences

    Offering unmatched shopping experiences to customers can cause several major benefits: strong customer retention, loyalty and better customer lifetime value. They can become advocates for your brand.

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